Terms of Use | Elevate Heights

These Terms of Use (“Terms”) govern access to and use of elevateheightsgroup.com (the “Website”), operated by Elevate Heights General Trading Co. Ltd (“Elevate Heights”, “we”, “us” or “our”) at VH4P+C6, Juba, Republic of South Sudan. Please read them carefully.

1. Acceptance of these Terms

By accessing or using the Website, you agree to these Terms to the extent permitted by applicable law. If you do not agree, do not use the Website. If you use the Website for an organisation, you represent that you are authorised to act for that organisation in relation to your Website use, but you do not bind either party to a property or commercial transaction merely by submitting an inquiry.

2. Website purpose

The Website provides general information about Elevate Heights, Elevate Heights Apartment, serviced accommodation, property development, construction, procurement, general trading and related inquiry opportunities. It also provides a channel to request information or a private viewing.

3. Information only; no binding transaction

Unless expressly stated in an appropriately authorised written agreement, Website content and communications generated by the inquiry form are informational and do not constitute a binding offer, acceptance, reservation, tenancy, lease, sale agreement, construction contract, procurement contract, guarantee, warranty or commitment to transact.

A binding arrangement arises only when the relevant parties complete an authorised written agreement or another legally recognised process that clearly records their agreement. Any signed lease, tenancy, supply, construction, procurement or other contract governs its particular subject matter and prevails over these Website Terms to the extent of an inconsistency.

4. Inquiries, viewings and availability

Submitting an inquiry does not reserve a unit, guarantee a viewing time or establish availability. Display of any unit, accommodation option, facility, service or business capability does not guarantee that it is currently available or suitable for a user’s requirements. Availability and suitability must be confirmed directly and may change before a binding agreement is signed.

Elevate Heights may decline, pause or discontinue discussions where it cannot meet a requirement, where information is incomplete, or where lawful compliance, safety, capacity or operational considerations make that appropriate.

5. Property and image information

We seek to present Elevate Heights Apartment accurately. Nevertheless, photographs show the property at the time captured and may be cropped, resized, colour-corrected or otherwise prepared for web display. Furniture, décor, equipment, views, surroundings, finishes and services may change. Descriptions, specifications, illustrations or availability are indicative unless expressly confirmed in a binding agreement.

Prospective occupants and organisations should conduct a viewing, ask questions and independently verify information material to their decision before entering an agreement. Nothing in these Terms permits false, fraudulent or deliberately misleading representations or limits rights that applicable law does not allow to be limited.

6. Pricing and commercial terms

The Website does not publish rental or commercial prices. Pricing and other commercial terms are discussed directly with prospective customers based on their requirements and the relevant services or accommodation.

7. Accuracy and changes

We may make reasonable efforts to keep Website content useful and current, but content may occasionally be incomplete, outdated or affected by inadvertent error. To the maximum extent permitted by applicable law, we do not guarantee that all content is continuously accurate, complete or current. We may correct errors, update or remove content, change features, or suspend or discontinue parts of the Website without prior notice, subject to binding obligations and applicable law.

8. No professional advice or reliance

Website content is not legal, financial, investment, engineering, architectural, safety, security, construction or other professional advice. Users remain responsible for obtaining appropriate independent advice and making their own assessment before acting on matters involving professional judgment, safety, property, investment or contractual commitments.

9. Permitted use

You may access and use the Website for lawful purposes and to learn about Elevate Heights, its services and business activities. Website content may not be copied, reproduced, modified, distributed, republished or used for commercial purposes without prior written permission from Elevate Heights, except where permitted by applicable law.

10. Prohibited conduct

You must not use the Website to:

break applicable law, commit fraud, impersonate another person or infringe third-party rights;
gain or attempt unauthorised access to systems, accounts, data or restricted areas;
introduce malware, harmful code, excessive requests or other material that disrupts or compromises the Website;
bypass security, access controls, rate limits or anti-spam measures;
scrape, harvest, reproduce, republish, redistribute, modify or commercially exploit Website content without permission, except where applicable law does not permit such restriction;
submit information you are not authorised to provide; or
interfere with the Website, hosting environment or another person’s use.

11. Intellectual property

The Elevate Heights name, Elevate Heights Apartment branding, logo, Website design, text, photographs, videos, graphics, marketing materials and other original content are owned by or licensed to Elevate Heights and are protected by applicable intellectual-property and other laws. All rights not expressly granted are reserved. Third-party names and marks remain the property of the relevant third parties.

12. Third-party links and services

The Website may link to Google Maps and other independent websites or services. Links are provided for convenience and do not necessarily imply endorsement. Third parties control their own content, availability, security, representations, terms and privacy practices. To the maximum extent permitted by applicable law, Elevate Heights is not responsible for those independent services or for loss caused by a user’s decision to access or rely on them.

13. Website availability and security

The Website may be unavailable during maintenance, service interruption, network failure, security response or events outside our reasonable control. We do not guarantee uninterrupted, error-free or completely secure access. You are responsible for maintaining appropriate device, software, browser and security protections.

14. Disclaimer of warranties

The Website is provided for general information purposes. While Elevate Heights aims to keep the information accurate and up to date, we do not guarantee that the Website will always be available, error-free, complete or fully up to date. Nothing on the Website replaces or changes any specific terms agreed in a separate written agreement. Nothing in these Terms excludes any rights or obligations that cannot legally be excluded.

15. Limitation of liability

To the maximum extent permitted by applicable law, Elevate Heights and its directors, employees, representatives, affiliates, contractors and agents will not be liable for indirect, incidental, special or consequential loss; lost profit, opportunity, revenue, goodwill or anticipated savings; business interruption; or loss or corruption of data arising from or connected with use of, inability to use, or reliance on the Website, temporary unavailability, technical problems, third-party websites or services, or cybersecurity events outside reasonable control.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, wilful misconduct, or any death, personal injury, statutory duty, consumer right or other liability that applicable law does not permit to be excluded or limited. These Website limitations do not replace the liability provisions of a separate signed agreement.

16. Indemnity for misuse

To the extent permitted by applicable law, you agree to indemnify Elevate Heights and its directors, employees, representatives, affiliates, contractors and agents against reasonable losses, liabilities, claims and costs arising directly from your unlawful or fraudulent use of the Website, material breach of these Terms, infringement of a third party’s rights, or unauthorised access or intentional interference caused by you. This indemnity does not apply to the extent a loss was caused by Elevate Heights or cannot lawfully be allocated to you.

17. Events beyond reasonable control

To the extent permitted by applicable law, Elevate Heights is not responsible for delay or Website failure caused by events reasonably beyond its control, including power or telecommunications interruption, hosting failure, natural disaster, fire, civil disturbance, governmental action, labour disruption, epidemic, conflict, cyberattack or failure of an independent service provider, provided this clause does not excuse obligations that applicable law or a binding agreement says cannot be excused.

18. Governing law and disputes

These Terms and any disputes relating to the Website are governed by the laws of the Republic of South Sudan, and the parties should first attempt to resolve any dispute in good faith before referring the matter to the appropriate courts of the Republic of South Sudan.

19. Severability and no waiver

If any provision of these Terms is found to be invalid or unenforceable, it will be limited or removed only to the extent necessary, and the remaining provisions will continue in effect. Any failure or delay by Elevate Heights to enforce a provision of these Terms does not constitute a waiver of its rights or prevent its later enforcement.

20. Entire agreement for Website use

These Terms govern the general use of the Website and should be read together with our Privacy Policy. They do not replace or modify any separate lease, tenancy, construction, procurement, supply or other written agreement entered into with Elevate Heights, which will govern its respective subject matter.

21. Changes to these Terms

We may update these Terms to reflect changes to the Website, business or applicable requirements. The revised Terms will be posted here with a new “Last updated” date. Changes apply prospectively from publication unless applicable law requires another approach.

22. Contact

Elevate Heights General Trading Co. Ltd
VH4P+C6, Juba, Republic of South Sudan
info@elevateheightsgroup.com